FAQ
What’s the difference between the cropped styles?
Both cropped styles are handcrafted from the same luxe Mongolian curly fur, but each has a slightly different silhouette and collar design
Volume I — Open Collar: Wider neckline, natural drape, and voluminous shoulder line for a soft, dramatic look.
Volume II — Full Shoulder: More structured silhouette with higher neckline and rounded shoulders for a refined fit.
How do I clean my jacket?
We recommend professional fur cleaning only. For light upkeep, shake or fluff your jacket between wears to maintain texture.
For full care instructions, visit our Care & Authenticity page.
How long will it take to receive my order?
Production typically takes 5–7 business days, followed by 3–7 business days for shipping.
We recommend allowing up to two weeks total for your custom piece to arrive.
Can I see a photo of my jacket before it ships?
Each jacket is handcrafted to order, so we can’t provide photos before production. However, we can share images of previous pieces in your chosen style and color. Once your jacket is complete, we’ll send photos and a short video before shipping.